At Sajni Fashions, customer satisfaction is important to us. Please read our return and exchange policy carefully before placing an order.
Return Eligibility
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Returns are only accepted if the item is damaged at the time of delivery
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No returns or exchanges are accepted for reasons such as change of mind, size issues, color variation, or personal preference
Reporting a Damaged Item
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Any damaged item must be reported within 24 hours of receiving the order
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Customers must provide clear pictures and/or video of the damaged product and original packaging
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Claims reported after 24 hours will not be entertained
Exchange Policy
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Damaged items will be exchanged, subject to stock availability
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If the same item is unavailable, an alternative product or store credit may be offered
Non-Returnable Items
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Sale items, discounted items, and customized orders are non-returnable and non-exchangeable, unless damaged
Condition of Returned Items
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Items must be unused, unwashed, and in original condition with tags intact
Return Shipping
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In case of approved damaged items, return shipping instructions will be provided by our team
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Unauthorized returns will not be accepted
International Orders
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For international orders, return or exchange is subject to approval and courier feasibility
Contact Information
📧 Email: customer@sajnifashion.com
📞 For Complaints: 0325-9477718
📞 Customer Care: 0329-2323003
By placing an order with Sajni Fashions, you agree to this Return & Exchange Policy.